Health care, Skin care, Makeup collection OEM/ODM

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FAQ LIST

  • Here you will find most of the quesitons that goes with a private lable orders. 
  • we will keep enriching this list to make sure you can find a better answer.  


Please reach us at fiiyoo@outlook.com if you cannot find an answer to your question.

GET IN TOUCH

Frequently asked questions

product related

1. what is the most sold items?

here below is the hot items suggested:

1. skin care set

1. slimming cream

2. detox slim tea 

3. body scrub

4. health care gummies

5. feminine care products

6. hair removing cream

7. fask mask ( sheet mask & clay mask)

8. eye gel patch 

9. foot & hand mask (nourishing and peeling effect)

10. butt & breast lifting cream

2. Can i make my products crulty-free, all natural, paraben free, vegan, or

Yes, sure, we can meet almost all of your needs usually, and the ingredients can be customized to meet your speical needs.  

3. any certificate goes with the factory?

we are  a leading cosmetic factory in guangzhou, china. we are GMPC & FDA certified, also we have passed ISO 

4. how long it takes to make my order to be ready to ship?

if it is a stock product

Usually it takes 5-10 days to finish one small quanity private label order  

if you order a customized formula products

usually it takes about 3 weeks to finish an independent production after confirm the formula and package to use. 

if you order a product in our package

order can be shipped out in 48 hours usually


custom logo related

1. is there an extra cost to add my logo?

 Yes, dear, there is label fee to add your logo on the produts, but the label fee is  one-time charge only with your 1st order. and the label fee is charged by the size of your label. for more, please get in touch with us for more details. 

do you charge on label design

No, it is free. feel free to contact us to get the mockup in your logo.

can you make a logo for us?

Yes, we can help you to make a logo if you do not have one yet. we will need you to offer us your brand name first.


shipment related

what way of shipment i can choose?

12

Usually we can ship orders by 3 ways:

1. by air, about 2 weeks to deliver an order worldwide mostly

2. by sea, about 35-50 days to deliver an order worldwide depends on the destination countries

3. by express like fedex, dhl, ups, about 1 week to to deliver an order

small orders less than 2kg can also be sent by international post parcel to save cost. it takes about 10-60 days to deliver an order depends on the destination countres. 

contact us to get a best solution if you have further question

how to track an order?

15

usually we can track most of the orders at below site:

www.17track.net

if the order is sent by a different way that is untraceable online, we will folow it up and update you by messenger. 

can i replace my order if there is damage transporation?

22

Yes, sure, and please donot sign it for delivery if you find there is damage with the pacakge as usually there is insurance with the courier company when we ship the order. 

can you do dropship?

22

Yes, we accept dropshipping orders.  please get in touch for more details.


payment related

how can i pay my order?

12

mostly there 3 ways to fulfil payment for an order:

1. pay directly here on this site by credit card or debit card or any other online payment method that stripe supports.

2. pay by T.T. to our bank account directly.

3. pay by escrow payment on alibaba in our store there

can i pay part of the payment to start an order and rest before an order is

15

Yes, dear, if there is an order that takes time to finish, you can pay part of the payment like 50% and pay the rest when it is ready to ship

FIIYOO -- JUST FOR YOU

E-mail    fiiyoo@outlook.com
Whatsapp  +86 135 1079 3187 


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